Reference

How neo177 login Handles Your Personal Data

At neo177 login, your personal data is collected only for specific, stated purposes — account management, transaction processing via DANA, OVO, GoPay and QRIS, and fraud prevention.

Data collected only for account purposesDANA, OVO, GoPay & QRIS transaction privacyNo third-party data salesYou may request data deletionIndonesia-applicable data practices

Explore Lobby Read FAQ

What Data We Collect and Why

neo177 login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect your name, email address, phone number, and payment identifiers linked to DANA, OVO, GoPay or QRIS. We also log device type, IP address, and session activity to detect unusual access patterns and secure your account. Transaction records

1
— including deposit confirmations and withdrawal requests — are retained for a minimum period as required by applicable financial regulations. All data processing depends on local law, and we apply those requirements to every account registered from Indonesia. You may contact our team at any time
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to review what we hold about you, and we will respond within 5 business days. We do not use your data to build external marketing profiles or share account details with unaffiliated parties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

How to Reach Us About Your Privacy

If you have a question about your data, need to correct account information, or want to submit a formal deletion request, our privacy support team is available seven days a week from 08:00 to 23:00 WIB. You can reach us through any of the three channels below, and we aim to confirm receipt of your privacy request within one business day. Many of our contacts in Jakarta and Yogyakarta reach our team via live chat for the fastest initial response.

Team online

Live Chat

Start a live chat session directly from your account dashboard to submit a data query or correction request. Our agents respond within minutes during operating hours, 08:00–23:00 WIB every day.

Email Support

Send your privacy request to our dedicated support address. Include your registered phone number and describe the data action you need — review, correction or deletion. We reply within 5 business days.

Account Dashboard

Log in and navigate to Account Settings to update basic profile details yourself — display name, phone number and linked DANA or OVO wallet identifiers — without contacting support.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Every layer of our data handling is designed to keep your account details accurate, accessible only to you, and protected from unauthorised use.

Encrypted Transmission

All data sent between your device and our servers — including DANA and OVO payment confirmations — travels over TLS encryption. This applies to both mobile browser sessions and desktop logins without exception.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the account area. You can review and adjust cookie preferences at any time through your browser settings or our cookie notice.

Account Access Logs

Every login to your account is timestamped and stored for 90 days. If you notice an access event you did not initiate, contact live chat immediately — we can flag the session and prompt a password reset within minutes.

Data Retention Limits

We keep transaction records — including GoPay deposits and QRIS withdrawal confirmations — only as long as financial regulations require. Once the retention period ends, records are deleted from active storage.

Third-Party Sharing Policy

We share your data with payment processors (DANA, OVO, GoPay, QRIS) solely to complete your transactions. No account data is shared with advertisers, data brokers, or unaffiliated commercial partners under any circumstance.

Data Correction and Deletion

You have the right to request a copy of your personal data, correct inaccuracies, or ask for deletion where local law permits. Submit your request via live chat or email and we will act within 5 business days.

Common Questions About Our Privacy Policy

The questions below address the data and account-privacy concerns we hear most often from our Indonesia account holders. If your question is not covered here, our live chat team is available from 08:00 to 23:00 WIB daily to assist you directly.

We collect your name, email address, mobile number, and the payment wallet identifiers you link — such as your DANA or OVO account number. We also log your device type and IP address for security verification during login events.

Yes. QRIS and GoPay transaction records are retained for the minimum period required by applicable financial regulations in Indonesia. Once that period expires, transaction records are permanently removed from our active systems.

You can submit a data access request via live chat or email. We will compile and send a summary of the personal data we hold on your account within 5 business days, where local law permits such disclosure.

We share data only with the payment processors needed to complete your transactions — DANA, OVO, GoPay and QRIS. We do not sell, rent, or transfer your account data to advertisers or unrelated third parties.

Contact our support team via live chat between 08:00 and 23:00 WIB or send an email request. We will confirm receipt within one business day and complete the deletion process within 5 business days, subject to regulatory retention requirements.

We use session cookies to maintain your login state and analytics cookies to measure navigation patterns in the account area. You can disable non-essential cookies through your browser settings; session cookies are required for account access to function.

Contact live chat immediately — available daily 08:00–23:00 WIB. Our team can review your access log, flag suspicious sessions, and trigger a forced password reset to secure your account within minutes of your report.

How neo177 login Handles Your Personal Data

How to Reach Us About Your Privacy

Live Chat

Email Support

Account Dashboard

Six Ways We Protect Your Account Data

Encrypted Transmission

Cookie Controls

Account Access Logs

Data Retention Limits

Third-Party Sharing Policy

Data Correction and Deletion

Common Questions About Our Privacy Policy

01 What personal data does neo177 login collect when I open an account?

02 Is my QRIS or GoPay transaction data stored, and for how long?

03 Can I request a copy of all the data neo177 login holds about me?

04 Does neo177 login share my data with other companies?

05 How do I request that my account data be deleted?

06 What cookies does neo177 login use and can I turn them off?

07 Who do I contact if I think my account data has been accessed without my permission?

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